Branch managers can define formal Standard Operating Procedures (SOPs) for their branch, giving every member a single source of truth for how operations are run.
The SOP list page shows all active procedures for a branch — members can see which SOPs they have already acknowledged and which still require their attention.
Managers create a new SOP by giving it a title, writing the full procedure content, and optionally attaching a comprehension quiz.
Rich text support lets you structure procedures with sections, steps, and notes so nothing gets lost in a wall of text.
Members open an SOP detail page to read the full procedure.
A single Acknowledge button records that the member has read and understood the SOP — managers can see a live read-receipt list at any time.
SOPs can include a multiple-choice comprehension quiz to verify that members truly understood what they read.
Members submit their answers and receive instant pass/fail feedback; managers see per-member quiz results from the quiz management view.
The manager quiz view aggregates all member results in one place — see who passed, who failed, and who has not yet attempted the quiz.
Use acknowledgement and quiz data together to ensure every branch member is fully trained and accountable before taking on critical operations.